All credit cards are tokenised and encrypted to ensure the information can not be relayed elsewhere. We use Flo2Cash as our payment gateway provider which runs through their PCI-DSS compliant hosted page. 

For online banking, we use POLipay ( When you pay with POLi the transaction is instant and is protected by your Internet banking security. Your confidential information is not disclosed to any third party, including us. POLi does not capture usernames or passwords.

Bank Account Details
For any manual banking transactions, our bank account details are:

Bank of New Zealand
Pay: Freeparking
Account: 02-0108-0449248-00

It takes up to 3 working days to reconcile any manual payment on your account, so please ensure you make payment in plenty of time to meet the due date.

If you wish to pay by cheque please contact us at

You can choose to make payment without logging into your account through our Express Renewal service. However if you have multiple services due for renewal please login to your secure account portal on the Freeparking website and pay in the usual way.

Read more about our payment processes here

At Freeparking we take pride in making it easy to get online.

Need Help?

0800 FREEPARK (373 372)

If you need more help we want to hear from you. Get in touch and we'll respond not just quickly, but with the right information in language you understand. Contact Us

Check out the step-by-step  How To Guides  and  FAQs  on our Support Site

Your subscription request has been received, please check your email for confirmation.