Payment for Freeparking services can be made by Credit Card or Online Banking.

All credit cards are tokenised and encrypted to ensure the information can not be relayed elsewhere. We use Payment Express as our payment gateway provider which runs through their PCI-DSS compliant hosted page. All payments made by credit card incur a non-refundable surcharge of 2.25% for processing.

For online banking we use POLipay. When you pay with POLi the transaction is instant and is protected by your Internet banking security. Your confidential information is not disclosed to any third party, including us. POLi does not capture usernames or passwords.

Manual Online Banking
It takes up to 3 working days to reconcile any manual payment on your account, please ensure you make payment in plenty of time to meet the due date.
Freeparking bank account details are:

Bank of New Zealand
Pay: Umbrellar Ltd t/a Freeparking
Account: 02-0108-0449248-00

You can choose to make payment without logging into your account through our Express Renewal service. However if you have multiple services due for renewal please login to your secure account portal on the Freeparking website and pay in the usual way.

Due to processing time, Freeparking do not accept payments by cheque.

*All the prices listed on our website are in NZ Dollars and are GST exclusive.

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At Freeparking we take pride in making it easy to get online.

Need Help?

0800 FREEPARK (373 372)

If you need more help we want to hear from you. Get in touch and we'll respond not just quickly, but with the right information in language you understand. Contact Us

Check out the step-by-step  How To Guides  and  FAQs  on our Support Site

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