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Network Status
32 Articles  in this category
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Network Status

32 Articles in this category
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Some Functionalities of the New Dashboard Is Not Working

We've received reports about some irregularities on the new Freeparking Dashboard (e.g., non-working e-mail control panel button, irregular domain statuses, and missing domains). Status: [Update - August 2, 2022] The email Control Panel button i...
Updated on : 02 Aug 2022

Phishing Scam Email Details

DATE: Monday, 13 September 2021 Dear customers, we've been notified of a recent phishing scam asking you to update your payment method either via email or phone. We will never phone and ask for your credit card details over the phone. The email h...
Updated on : 14 Sep 2021

Network Status

Date: Tuesday, 27 July 2021 Dear customers, please note that we are experiencing issues with email, which is being investigated. We hope to have full service restored as soon as possible. We apologise for any inconvenience caused. Thank you for yo...
Updated on : 14 Sep 2021

Scheduled Maintenance

Date: Thursday, 15 July - Friday, 16 July 2021 Time: 10:00pm - 02:00am, Estimated Downtime: 15 Minutes Dear Customers, we will be performing scheduled quarterly patching on all Windows servers during the time listed above. Thank you for your und...
Updated on : 14 Sep 2021

Phishing Scam Details

DATE: Monday, 5 July 2021 Dear customers, we've been notified of a recent phishing scam asking you to update your payment method either via email or phone. We will never phone and ask for your credit card details over the phone. The email has bee...
Updated on : 15 Sep 2021

Server Maintenance Notification

Our technical team are currently in the process of performing maintenance and infrastructure upgrades. This involves replacing old equipment with brand new hardware to ensure our customers are on the latest and greatest equipment with lightning fast...
Updated on : 14 Sep 2021

Scheduled Maintenance

Date: Tuesday, 25 May 2021 - Wednesday, 26 May 2021 Time: 10:00-11:00pm, Estimated Duration: 1 Hour Dear Customers, we will be rebooting servers to complete data store upgrades during the times listed above. We expect little impact on customers ...
Updated on : 15 Sep 2021

Network Status

Date: Friday, 7 May 2021 Dear customers, please note that we are experiencing login issues with email, which is being investigated. We hope to have full service restored as soon as possible. We apologise for any inconvenience caused. Thank you for...
Updated on : 15 Sep 2021

Sitewiz Service Notification

Date: Wednesday, 5 May 2021 Dear Customers, please note that Sitewiz is currently experiencing connection issues, which are being investigated. We hope to have full service restored as soon as possible. We apologise for any inconvenience caused. T...
Updated on : 15 Sep 2021

[Scheduled] Domain Name Servers Update

To Our Valued Customers: Our Freeparking engineers will update the Name Servers on Thursday, July 21, 2022, 5pm NZST . The scheduled activity is related to the ongoing platform improvements. During the update, we are expecting it to go as smo...
Updated on : 20 Jul 2022

Phishing Scam Email

DATE: Sunday, 28 March 2021 Dear customers, we've been notified of a recent phishing email asking you to update your payment method. It has been spoofed to look like Freeparking has sent it. This email is not legitimate, please do not click the l...
Updated on : 15 Sep 2021

Sitewiz Service Notification

Date: Thursday, 25 March 2021 Dear Customers, please note that some Sitewiz websites are currently experiencing an issue where images are not showing. We are working with our upstream provider to resolve the issue and we apologise for the inconven...
Updated on : 15 Sep 2021

Installatron Service Notification

Dear Customers, please note that the Installatron app on cPanel servers is currently inaccessible, due to a server related issue. We hope to have full service restored as soon as possible. We apologise for any inconvenience caused. Thank you for you...
Updated on : 15 Sep 2021

Hardware Outage Notification

Date: Thursday, 11 March 2021 Dear Customers, we experienced a hardware outage on one of our physical servers housing some shared hosting platforms in the early hours of the morning. Engineers have been busy relocating the platforms throughout the...
Updated on : 15 Sep 2021

Sitewiz Service Notifcation

Date: Wednesday, 10 March 2021 Dear Customers, please note that Sitewiz is currently experiencing connection issues, which are being investigated. We hope to have full service restored as soon as possible. We apologise for any inconvenience caused...
Updated on : 15 Sep 2021

Scheduled Maintenance

Date: Wednesday, 3 March 2021 Time: 09:00pm, Estimated Duration: 1 Hour Dear Customers, please note that maintenance is scheduled for servers hammond.hosts.net.nz , walter.hosts.net.nz , quinn.hosts.net.nz and seven.hosts.net.nz at 9pm ton...
Updated on : 15 Sep 2021

Scheduled Maintenance

Dear Customers, Please note that maintenance is scheduled for servers aldwin.hosts.net.nz and lam.hosts.net.nz at 9pm tonight (02/03/21). There will be a downtime of around 1 hour. Thank you.
Updated on : 15 Sep 2021

Phishing Scam Email

DATE: Tuesday, 13 April 2021 Dear customers, we've been notified of a recent phishing email asking you to update your payment method. It has been spoofed to look like Freeparking has sent it. This email is not legitimate, please do not click the ...
Updated on : 15 Sep 2021

Scheduled Maintenance - Webmail upgrades

Date: Monday, 1 March 2021 Time: 11:00pm, Estimated Duration: 4 Hours We will be performing upgrades on our Webmail servers on Monday, 1 March during a 4 hour window. There will be some periods when Webmail and the Mail Control Panel may be unav...
Updated on : 15 Sep 2021

Scheduled Maintenance

Dear Customers, On February 19 from 9:00am-11:00am, one of our upstream providers will be performing scheduled maintenance, which means global top level domain renewals may be delayed for up to 2 hours. We apologise for any inconvenience. Thank ...
Updated on : 15 Sep 2021

Scheduled Maintenance

Dear Customers, Please note that maintenance is scheduled for server adria.hosts.net.nz , oneill.hosts.net.nz and emerson.hosts.net.nz at 9pm tonight (03/02/21). There will be a downtime of around 1 hour. Thank you.
Updated on : 15 Sep 2021

Network Status

UPDATE: Network failure now identified and resolved. All systems optional. Dear Customers, This update is to notify you that our datacentre in Christchurch is currently experiencing technical issues, some customers may have difficulty accessing ...
Updated on : 15 Sep 2021

Scheduled Maintenance

Dear Customers, Please note that maintenance is scheduled for server miles.hosts.net.nz at 8pm tonight (23/11/20). There may be a downtime of 30 minutes - 1 hour. Thank you.
Updated on : 15 Sep 2021

Network Status

Dear Customers, We are experiencing some technical issues with hogan.hosts.net.nz , which is currently down. We are working on a fix and will update as soon as possible. Thank you for your patience. UPDATE : This has been fixed.
Updated on : 15 Sep 2021

Scheduled Maintenance Notification - CreateASite

Dear Customers, When: Wednesday, 9 September 2020 at 11:00pm Duration: 3-4 hours Please note maintenance is scheduled for websites actively using our website builder CreateASite. Live sites will remain running during this time but there will b...
Updated on : 15 Sep 2021

Customer Update - Google Security changes

Dear Customers, Please be aware that Google have recently changed their security settings. This means that some people will experience problems sending email from a non-Gmail address while using Gmail as their mail client. Follow these instructi...
Updated on : 14 Sep 2021

COVID-19 Response

Here at Freeparking our customers, and the well-being of our staff, are our top priority during the Covid-19 uncertainty here in New Zealand and around the world. As we settle into the nation-wide lockdown we want to reassure you that Freeparking ...
Updated on : 17 Sep 2021

SMTP issue affecting Vodafone customers

Dear Customers, We note that a handful of Vodafone broadband customers are being affected by slow SMTP connection timeouts via their Freeparking email accounts. Our senior technical team are working closely with the Vodafone engineering team to re...
Updated on : 14 Sep 2021

Network Disturbance

Dear Customers, Last night our engineers were performing routine maintenance when an incident occurred which caused a brief network disturbance at these times: 10:20-10:50pm 12:00-12:15am Incident now resolved. Thank you.
Updated on : 14 Sep 2021

Customer Update - Mail issues

Dear Customers, UPDATE 4:00pm : Webmail now working correctly, issue resolved. Thank you. We are currently experiencing some technical issues with our Freeparking mail platform. We working on a fix and will advise as soon as possible. Thank you ...
Updated on : 14 Sep 2021

Maintenance Notification

Dear Customers, Please note that scheduled maintenance will be performed next week on our network. Date: Wednesday, 11 December 2019 | Maintenance Window: 8:00am - 1:00pm Our Technical Team are performing annual Auckland Data Centre UPS testin...
Updated on : 15 Sep 2021

Network Status

If we discover any network or server issues at Freeparking we will put a message here to let you know what the problem is and what we are doing to resolve it. To allow our technicians to work on these issues as quickly as possible, we recommend you ...
Updated on : 15 Sep 2021

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