Network Status
30 Articles in this category
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Network Status
30 Articles in this category
Written by
Freeparking Team
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Phishing Scam Email Details
DATE: Monday, 13 September 2021
Dear customers, we've been notified of a recent phishing scam asking you to update your payment method either via email or phone. We will never phone and ask for your credit card details over the phone. The email h...
Written by
Freeparking Team
Updated on : 14 Sep 2021
Network Status
Date: Tuesday, 27 July 2021
Dear customers, please note that we are experiencing issues with email, which is being investigated. We hope to have full service restored as soon as possible. We apologise for any inconvenience caused. Thank you for yo...
Written by
Freeparking Team
Updated on : 14 Sep 2021
Scheduled Maintenance
Date: Thursday, 15 July - Friday, 16 July 2021
Time: 10:00pm - 02:00am, Estimated Downtime: 15 Minutes
Dear Customers, we will be performing scheduled quarterly patching on all Windows servers during the time listed above. Thank you for your und...
Written by
Freeparking Team
Updated on : 14 Sep 2021
Phishing Scam Details
DATE: Monday, 5 July 2021
Dear customers, we've been notified of a recent phishing scam asking you to update your payment method either via email or phone. We will never phone and ask for your credit card details over the phone. The email has bee...
Written by
Freeparking Team
Updated on : 15 Sep 2021
Server Maintenance Notification
Our technical team are currently in the process of performing maintenance and infrastructure upgrades. This involves replacing old equipment with brand new hardware to ensure our customers are on the latest and greatest equipment with lightning fast...
Written by
Freeparking Team
Updated on : 14 Sep 2021
Scheduled Maintenance
Date: Tuesday, 25 May 2021 - Wednesday, 26 May 2021
Time: 10:00-11:00pm, Estimated Duration: 1 Hour
Dear Customers, we will be rebooting servers to complete data store upgrades during the times listed above. We expect little impact on customers ...
Written by
Freeparking Team
Updated on : 15 Sep 2021
Network Status
Date: Friday, 7 May 2021
Dear customers, please note that we are experiencing login issues with email, which is being investigated. We hope to have full service restored as soon as possible. We apologise for any inconvenience caused. Thank you for...
Written by
Freeparking Team
Updated on : 15 Sep 2021
Sitewiz Service Notification
Date: Wednesday, 5 May 2021
Dear Customers, please note that Sitewiz is currently experiencing connection issues, which are being investigated. We hope to have full service restored as soon as possible. We apologise for any inconvenience caused. T...
Written by
Freeparking Team
Updated on : 15 Sep 2021
Phishing Scam Email
DATE: Tuesday, 13 April 2021
Dear customers, we've been notified of a recent phishing email asking you to update your payment method. It has been spoofed to look like Freeparking has sent it. This email is not legitimate, please do not click the ...
Written by
Freeparking Team
Updated on : 15 Sep 2021
Phishing Scam Email
DATE: Sunday, 28 March 2021
Dear customers, we've been notified of a recent phishing email asking you to update your payment method. It has been spoofed to look like Freeparking has sent it. This email is not legitimate, please do not click the l...
Written by
Freeparking Team
Updated on : 15 Sep 2021
Sitewiz Service Notification
Date: Thursday, 25 March 2021
Dear Customers, please note that some Sitewiz websites are currently experiencing an issue where images are not showing. We are working with our upstream provider to resolve the issue and we apologise for the inconven...
Written by
Freeparking Team
Updated on : 15 Sep 2021
Installatron Service Notification
Dear Customers, please note that the Installatron app on cPanel servers is currently inaccessible, due to a server related issue. We hope to have full service restored as soon as possible. We apologise for any inconvenience caused. Thank you for you...
Written by
Freeparking Team
Updated on : 15 Sep 2021
Hardware Outage Notification
Date: Thursday, 11 March 2021
Dear Customers, we experienced a hardware outage on one of our physical servers housing some shared hosting platforms in the early hours of the morning. Engineers have been busy relocating the platforms throughout the...
Written by
Freeparking Team
Updated on : 15 Sep 2021
Sitewiz Service Notifcation
Date: Wednesday, 10 March 2021
Dear Customers, please note that Sitewiz is currently experiencing connection issues, which are being investigated. We hope to have full service restored as soon as possible. We apologise for any inconvenience caused...
Written by
Freeparking Team
Updated on : 15 Sep 2021
Scheduled Maintenance
Date: Wednesday, 3 March 2021
Time: 09:00pm, Estimated Duration: 1 Hour
Dear Customers, please note that maintenance is scheduled for servers hammond.hosts.net.nz , walter.hosts.net.nz , quinn.hosts.net.nz and seven.hosts.net.nz at 9pm ton...
Written by
Freeparking Team
Updated on : 15 Sep 2021
Scheduled Maintenance
Dear Customers,
Please note that maintenance is scheduled for servers aldwin.hosts.net.nz and lam.hosts.net.nz at 9pm tonight (02/03/21).
There will be a downtime of around 1 hour.
Thank you.
Written by
Freeparking Team
Updated on : 15 Sep 2021
Scheduled Maintenance - Webmail upgrades
Date: Monday, 1 March 2021
Time: 11:00pm, Estimated Duration: 4 Hours
We will be performing upgrades on our Webmail servers on Monday, 1 March during a 4 hour window. There will be some periods when Webmail and the Mail Control Panel may be unav...
Written by
Freeparking Team
Updated on : 15 Sep 2021
Scheduled Maintenance
Dear Customers,
On February 19 from 9:00am-11:00am, one of our upstream providers will be performing scheduled maintenance, which means global top level domain renewals may be delayed for up to 2 hours.
We apologise for any inconvenience. Thank ...
Written by
Freeparking Team
Updated on : 15 Sep 2021
Scheduled Maintenance
Dear Customers,
Please note that maintenance is scheduled for server adria.hosts.net.nz , oneill.hosts.net.nz and emerson.hosts.net.nz at 9pm tonight (03/02/21).
There will be a downtime of around 1 hour.
Thank you.
Written by
Freeparking Team
Updated on : 15 Sep 2021
Network Status
UPDATE: Network failure now identified and resolved. All systems optional.
Dear Customers,
This update is to notify you that our datacentre in Christchurch is currently experiencing technical issues, some customers may have difficulty accessing ...
Written by
Freeparking Team
Updated on : 15 Sep 2021
Scheduled Maintenance
Dear Customers,
Please note that maintenance is scheduled for server miles.hosts.net.nz at 8pm tonight (23/11/20).
There may be a downtime of 30 minutes - 1 hour.
Thank you.
Written by
Freeparking Team
Updated on : 15 Sep 2021
Network Status
Dear Customers,
We are experiencing some technical issues with hogan.hosts.net.nz , which is currently down. We are working on a fix and will update as soon as possible. Thank you for your patience.
UPDATE : This has been fixed.
Written by
Freeparking Team
Updated on : 15 Sep 2021
Scheduled Maintenance Notification - CreateASite
Dear Customers,
When: Wednesday, 9 September 2020 at 11:00pm
Duration: 3-4 hours
Please note maintenance is scheduled for websites actively using our website builder CreateASite. Live sites will remain running during this time but there will b...
Written by
Freeparking Team
Updated on : 15 Sep 2021
Customer Update - Google Security changes
Dear Customers,
Please be aware that Google have recently changed their security settings. This means that some people will experience problems sending email from a non-Gmail address while using Gmail as their mail client.
Follow these instructi...
Written by
Freeparking Team
Updated on : 14 Sep 2021
COVID-19 Response
Here at Freeparking our customers, and the well-being of our staff, are our top priority during the Covid-19 uncertainty here in New Zealand and around the world.
As we settle into the nation-wide lockdown we want to reassure you that Freeparking ...
Written by
Freeparking Team
Updated on : 17 Sep 2021
SMTP issue affecting Vodafone customers
Dear Customers,
We note that a handful of Vodafone broadband customers are being affected by slow SMTP connection timeouts via their Freeparking email accounts. Our senior technical team are working closely with the Vodafone engineering team to re...
Written by
Freeparking Team
Updated on : 14 Sep 2021
Network Disturbance
Dear Customers,
Last night our engineers were performing routine maintenance when an incident occurred which caused a brief network disturbance at these times:
10:20-10:50pm
12:00-12:15am
Incident now resolved. Thank you.
Written by
Freeparking Team
Updated on : 14 Sep 2021
Customer Update - Mail issues
Dear Customers,
UPDATE 4:00pm : Webmail now working correctly, issue resolved. Thank you.
We are currently experiencing some technical issues with our Freeparking mail platform. We working on a fix and will advise as soon as possible. Thank you ...
Written by
Freeparking Team
Updated on : 14 Sep 2021
Maintenance Notification
Dear Customers,
Please note that scheduled maintenance will be performed next week on our network.
Date: Wednesday, 11 December 2019 | Maintenance Window: 8:00am - 1:00pm
Our Technical Team are performing annual Auckland Data Centre UPS testin...
Written by
Freeparking Team
Updated on : 15 Sep 2021
Network Status
If we discover any network or server issues at Freeparking we will put a message here to let you know what the problem is and what we are doing to resolve it. To allow our technicians to work on these issues as quickly as possible, we recommend you ...
Written by
Freeparking Team
Updated on : 15 Sep 2021