COVID-19 Response
  • 17 Sep 2021
  • 1 Minute to read
  • Contributors
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COVID-19 Response

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Here at Freeparking our customers, and the well-being of our staff, are our top priority during the Covid-19 uncertainty here in New Zealand and around the world.

As we settle into the nation-wide lockdown we want to reassure you that Freeparking is still business as usual. As a designated essential service the Umbrellar Group empowers a third of the country's domain name market, allowing businesses and essential services to continue trading online.

We work online every day. That’s our world. Our technical, support and administrative staff have now transitioned to a work at home environment. Regardless of what desk we are sitting at we are fully committed to delivering the same great support and customer service.

Our teams remain available during the usual business hours to address enquiries and support needs.

You can connect with us via our Help Centre, website or directly by logging into your account dashboard and clicking Contact Us.

Support links

Freeparking Help Centre – https://freeparking.document360.io/
Contact Us - https://freeparking.document360.io/v1/docs/contactsupport
Network Status Updates - https://help.freeparking.co.nz/s/blog#category=network-status.(https://help.freeparking.co.nz/s/blog#category=network-status){target="_blank"}
Customer account Login – https://secure.freeparking.co.nz/

We are grateful for your loyalty to Freeparking. As a 100% New Zealand owned company, we are local, just like you. It’s in times like these that we all need to work together and support each other, like Kiwis do when times get tough. Thank you.

Read full Media Release on our COVID-19 response here


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