Can I get a refund if I don’t want my shared web hosting or email service anymore?
  • 23 Sep 2021
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Can I get a refund if I don’t want my shared web hosting or email service anymore?

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If you don't want your shared web hosting or email service anymore, here's how to get a refund.

We offer a 30 calendar day money back guarantee on our email and web hosting services. You will be given a refund of the fees paid excluding a NZ$15 administration fee and any domain name registration fees.

Please contact our account team here if you want to cancel a web hosting or email service.

If more than 30 days have passed since you purchased the web hosting or email account then no refund for early cancellation will be available.


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