Two-Step Verification

Two-Step Verification is a powerful security feature designed to safeguard your account’s accessibility. Though optional, we highly recommend enabling it to protect your Freeparking account against unauthorized access.

Here’s how it works:

So even if unauthorized individuals have your login details, Step 2 will prevent them from breaking in since they cannot pass the authentication without the passcode.

This guide will help you manage the two-step verification system for your account.

How To Enable Two-Step Verification

1. Log in to your Account Manager.
2. Click Edit Profile, then go to the Security tab.
3. Scroll down to the Two-step verification section, then click the toggle button on.
4. Select your country code first, then enter the mobile number you’d like to use as a Primary Phone number.
5. Select your preferred verification method.

• I'm ready, call me now
  • You’ll get an automated call, but no need to answer it.
  • Use the last 4 digits of the calling number as the verification code.
     
• Send a security code by SMS
  • Use the 5-digit code to authenticate your login.
  • You’ll get a text message.

6. Click Verify.
7. On the Phone Verification Code pop-up window, enter the code you received, then click Submit.

NOTE: You must enter the code within 60 seconds. Otherwise, click Didn’t receive the code? Try again to use a different verification method.

8. Scroll up to the Login Info section, enter your Current Password, and then click Save.

NOTE: We highly recommend adding an Alternative Phone in case your Primary number becomes unreachable. Simply follow the same procedures mentioned above, and you're all set.

How To Disable Two-Step Verification

You may disable the two-step verification anytime. Just go back to the Two-step verification section, toggle the green button off to disable it. Enter your Current Password, then click Save to confirm the changes.

Though the traditional username-password combo is convenient, we encourage you to activate Two-Step Verification for maximum account protection. This added layer of security reduces the risk of unauthorized access and keeps your sensitive information safe.

Check Your Two-Step Verification Setup

Now that your two-step verification is set, let’s check if it is properly working. Follow the guide below.

1. Log in to your Account Manager.

NOTE: Wait for a call on your registered phone (no need to answer it). Just take note of the last 4 digits of the calling number.

2. Enter the last 4 digits of the calling number on the Phone Verification Code pop-up window.
   

NOTE: Tick ☑ Trust this device if you wish to disable the system from asking a validation code on the same device and browser. This setting will remain valid for two weeks.

3. Click Submit.