Need Help? Talk to our local team today.


Phone: +64 9 925 5552

**Please have your account number available on request**

Support Hours


From Monday, 10th May we are upgrading our phone system, adding even more expert support agents and launching a brand new phone number for Freeparking customers. For all support requests after Monday, 10th May please call the team on +64 9 925 5552.


Postal Address PO Box 302159
North Harbour Auckland 0751

Support Requests & General Enquiries

Freeparking is committed to the highest levels of customer service.

Please complete the Enquiry Form and click Submit Query to action your request with our customer care team.

Please have your account number available on request.


Monday to Friday: 8:30am - 5:30pm
Saturday: 10:00am - 2:00pm
Sundays & Public Holidays: Closed

Phone: +64 9 925 5552

Tier 2 (Advanced) Support is available Monday to Friday during business hours. Support fees apply outside these times.

View our Terms of Use


*New Zealand Standard Time

Freeparking Department:* Account Number:* Username: Domain Name:
Product or Service:*