Need Help? Talk to our local team today.


**Please have your account number ready for all support requests**

Support FP Fred mainGuide-Me-Guy.png


Have you visited our Help Centre?
We can answer your questions here.

Visit our Blog & Wiki
For topical articles and updates.

Get Tips & Discount Offers
Sign-up for our eNewsletter.


Physical Address Lvl 2, Bldg 4,
61 Constellation Drive, Rosedale, Auckland 0632
Postal Address PO Box 302829,
North Harbour, Auckland 0751

New Plymouth

Physical Address 'The Cedar Box'
15 Courtenay Street, New Plymouth 4310
Postal Address PO Box 302829,
North Harbour, Auckland 0751


Physical Address Unit 5, 7 Sir Gil Simpson Drive,
Canterbury Technology Park, Christchurch 8053
Postal Address PO Box 25129,
Christchurch 8053

Support Requests & General Enquiries

Freeparking is committed to the highest levels of customer service.

Please complete the Enquiry Form and click Submit to action your request with our customer care team.


Monday to Friday: 8:30am - 5:30pm*
Saturday: 10:00am - 2:00pm*
Sundays & Public Holidays: n/a

*New Zealand Standard Time

Support Terms:
Tier 2 (Advanced) Support is available Monday to Friday only. Support fees may apply outside of these times.

Phone: +64 9 801 1028

View our Terms of Use

Freeparking Department:* Account Number:* Username: Domain Name:
Product or Service:*