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Need Help? Talk to our expert Team today.


+64 9 925 5552

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(click the chat icon at the bottom of the page to start a conversation)

**Please have your account number available on request**

Support Hours

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PO Box 302159
North Harbour
Auckland 0751
New Zealand

Support Requests & General Enquiries

Freeparking is committed to the highest levels of customer service.
Please contact us via Phone, Live Chat or Email to action your request with our customer care team.

**Please have your account number available on request**


Monday to Friday: 8:30am - 5:30pm
Saturday: 10:00am - 2:00pm
Sundays & Public Holidays: Closed

Phone: +64 9 925 5552
Email: support@freeparking.co.nz

Tier 2 (Advanced) Support is available Monday to Friday during business hours. Support fees apply outside these times.

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*New Zealand Standard Time