Service Auto-Renewal Terms & Conditions

If you do not agree to these terms and conditions, do not check the box or provide your credit card information.

  1. By checking the box and providing your credit card billing information, you agree that your service subscription will automatically renew for successive renewal terms, and you expressly authorise and permit Freeparking to bill each service renewal fee to the credit card you have provided, until you cancel the automatic renewal of your services.
  2. Freeparking will send at least one email notice of upcoming auto-renewal prior to auto-renewing your service. This notice will be sent to the Billing Contact for your account and you agree it is your responsibility to ensure your contact details are valid at all times.
  3. You may cancel your auto-renewal at any time unless there is an auto-renewal currently in progress. If you discontinue or do not select automatic renewal and billing of your subscription, you must manually renew your subscription to prevent interruption of service.
  4. Automatic renewal transactions will usually be processed on the day before your existing service expires, so if you want to cancel your automatic renewal, you should do so at least 48 hours prior to your service expiry date to ensure that the cancellation is possible. You will not be able to cancel an auto-renewal on the day it is due to be processed.
  5. Freeparking cannot be held responsible for loss of a domain name or other service if the auto-renewal is cancelled or your credit card details are not up to date, preventing the auto-renewal from taking place.
  6. Freeparking will notify you of any failure to process an auto-renewal and you can then arrange for alternative payment.
  7. You agree that you are responsible for payment of all fees related to any service that you have set to auto-renew. Once the service renewal has been processed it cannot be reversed nor any fees refunded.

Not sure which plan's best for you? Ask our experts on 0800 373 372


Need More Help?

Call our support team on: 0800 373 372
Email us at: support@freeparking.co.nz

At Freeparking we take pride in making it easy for you to get online. Check out the step-by-step How To Guides and FAQs on our Support Site, but if you need more help we want to hear from you. Send us an email and we'll respond not just quickly, but with the right information in language you understand.


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