Network Status
If we discover any network or server issues at Freeparking we will put a message here to let you know what the problem is and what we are doing to resolve it. To allow our technicians to work on these issues as quickly as possible, we recommend you visit this page before contacting our support team.
FAQs
Here we have compiled the most Frequently asked Questions we receive from our customers, along with the answers, to help you with the setup and use of our Freeparking services.
Guides
We have a number of easy to follow guides for assisting you with common tasks such as setting up your email program, using SiteBuilder or publishing your website. These guides include Flash™ demonstrations which take you through step by step.
Contact Us
It is currently 3 am on a Friday which is outside of our office hours, however we have a support technician answering emails until 10:00pm if you would like to request information or assistance.
Support Hours (NZST):
- Email: Monday - Sunday 8:30am - 10:00pm,
- Telephone: Monday - Friday 8:30am - 5:30pm, Saturday 10:00am - 2:00pm
Customer Service and Postal Address
Freeparking
Level 2, 2 Devon Street East
New Plymouth 4310
New Zealand
Phone: +64 6 757 2881
Fax: +64 6 757 2883
Support: support@freeparking.co.nz
Sales: sales@freeparking.co.nz
Accounts: accounts@freeparking.co.nz
General Enquiries: info@freeparking.co.nz
All prices are shown in New Zealand Dollars and exclude GST.
